El Municipal file The city council has temporarily suspended all its services, including citizen inquiries and those of municipal departments, due to a series of serious IT problems. The outage has resulted in the loss of server access, the inoperability of telephones and email, and a lack of internet connectivity. The IT department is already working to resolve these issues.
Total suspension of consultations
The service interruption affects all communication and consultation channels. According to a statement from the Municipal Archives, "We regret to inform you that the municipal archives service cannot respond to inquiries from the public or municipal departments until the IT problems are resolved." This situation makes any type of management or access to the stored information impossible.
Impact on technological infrastructure
The detected failures are significant, having rendered a large part of the Archive's technological infrastructure inoperable. The official statement details that "we have no access to our server, the telephones and email are not working, and we also have no internet connection." These deficiencies prevent daily operations and contact with users.
Work in progress for repairs
In response to this situation, the technical department is already working to restore services. The Municipal Archives' statement reports that "the IT department is working on the repairs." Although no timeframe has been specified for resolving the issue, efforts are expected to focus on restoring normal service as soon as possible. The organization apologizes "for the inconvenience caused" to all those affected.
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